我司售后服務政策

<p class="MsoNormal"><span style="background-color: rgb(255, 255, 153);"><span style="color: rgb(255, 0, 0);"><strong><span style="font-family: 宋體; font-size: 9pt;"><font face="宋體">細胞污染問題：</font></span></strong></span></span><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><font face="宋體">請在收到產品</font>48<font face="宋體">小時內，給我們提出真實的實驗結果！</font></span><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="font-family: 宋體; font-size: 9pt;"><font face="宋體">細胞活性問題：請在收到產品</font>7<font face="宋體">天內給我們提出真實的實驗結果，我們調查核實后予免費調換，不收取任何費用</font></span><span style="font-family: 宋體;">，</span><span style="font-family: 宋體; font-size: 9pt;"><font face="宋體">第三次重發必須要客戶親自上門取細胞，看過狀態再拿走。沒有第四次重發，第四次客戶可以把細胞的相關實驗交給我們做。</font></span><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><font face="宋體">需要客戶提供細胞培養說明、細胞操作處理方法、細胞質量問題反饋表</font>;<font face="宋體">如果搞不清原因的，客戶可以直接以</font><font face="Calibri">8</font><font face="宋體">折的優惠重新購買細胞。</font></span><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><font face="宋體">如用戶收到細胞</font>8-30<font face="宋體">天之內，因處理不當造成細胞死亡或污染，我公司將以</font><font face="Calibri">6</font><font face="宋體">折優惠價重新提供一株原</font></span><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;">細胞活力狀態用臺盼藍染色法鑒定細胞活力。</span><span style="mso-spacerun:'yes';font-family:宋體;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p>